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Returns

At Autobeam we want you to be totally happy with your purchase, however, we know that sometimes you'll need to send an item back to us. Below are the terms for returning goods purchased online from Autobeam. 

Under the Consumer Contracts Regulations, you may return goods and obtain a refund provided you notify Autobeam of your intention to do so within 14 days of the date of receipt by you.

You will then have a further 14 days to return the goods from this notification date. We will aim to send you a full refund within 3-5 days of receiving the goods from you. 

If you do wish to return your order or just certain items from it, please use the online returns system via the link below. Please note...

  • Indicating your order number clearly on/or in the packaging of the goods you are returning will help ensure that your returns are processed quickly.
  • Postage cost is not refunded unless the item is faulty or has been sent incorrectly.
  • Custom-configured products cannot be returned or exchanged.
  • When returning an item we advise to use a tracked mail service.
  • If product packaging is damaged when returned to us 15% will be deducted from your refund. 

    set up a return

    We understand there’s nothing worse than buying something only for it to develop a fault within weeks of use, with our standard 2-Year Autobeam warranty those worries are eliminated and best of all its free.

    Standard Warranty - Two (2) Years
    All Autobeam products sold on our store include a 2-year warranty as standard.

    Extended Warranty - Five (5) Years
    All Autobeam performance products sold on our store include a 5-year warranty as standard.

    Under the Consumer Rights Act 2015, if any goods delivered to you are faulty or unfit for purpose, provided you notify us within the first 30 days of purchase, you are entitled to a full refund or, if you prefer, store credit or the product replaced. 

    If this 30-day period has passed, we will offer a repair or replacement provided that you report the fault within the warranty period of your product. If we are unable to repair or replace the item(s) we will provide you with a full refund.

    Warranty

    We understand there’s nothing worse than buying something only for it to develop a fault within weeks of use, with our standard 2-Year Autobeam warranty those worries are eliminated and best of all its free.

    Standard Warranty - Two (2) Years
    All Autobeam products sold on our store include a 2-year warranty as standard.

    Extended Warranty - Five (5) Years
    All Autobeam performance products sold on our store include a 5-year warranty as standard.

    Product Faults

    Under the Consumer Rights Act 2015, if any goods delivered to you are faulty or unfit for purpose, provided you notify us within the first 30 days of purchase, you are entitled to a full refund or, if you prefer, store credit or the product replaced. 

    If this 30-day period has passed, we will offer a repair or replacement provided that you report the fault within the warranty period of your product. If we are unable to repair or replace the item(s) we will provide you with a full refund.